What happens if my site goes down at 3am?

Monitoring alerts us the moment it happens, and recovery starts as soon as the next business day starts. We offer off-day support for specific plans only.

What counts as a feature update vs a new project?

If it fits inside your monthly hours, a new section, a form, a landing page, it's a feature update and just gets done. Bigger builds get scoped as a separate quote, and your support hours can go toward it.

Am I locked into a long contract?

No. Support plans are monthly and you can cancel anytime. Your site, your files, and your backups are always yours to take with you.

Your website, always looked after.

Ongoing care that keeps your site fast, secure, and up to date. Updates, fixes, backups, and monitoring, so you never have to worry about it breaking.

Start a project See packages

yourbusiness.comAll systems normal

98HEALTH

Uptime, 30 days99.98%

Load time0.9s

Security & backupsPassing

UPTIME · 30 DAYS1 BLIP · 4 MIN

Monitoring

We notice before your customers do.

Your site is checked around the clock, uptime, speed, forms, checkout, and security, with a plain-language report each month.

99.98%

uptime last month

average reply to a request

Daily

backups you can restore

Support queueAVG REPLY 2H

Checkout button not working on iPhonereported 09:12Fixed 11:40

Security patch appliedscheduledDone

Nightly backup, full site03:00 dailyRunning

Plugin updatesweekly windowQueued

Tested before it goes liveYou just get a note when it’s done

YOUR SITE, THIS QUARTER12 IMPROVEMENTS

New testimonials sectionDesigned, built, and live in 4 days from one email.

Apple Pay added to checkoutMobile sales up 14% the following month.

Seasonal campaign pagesLanding pages swapped for each promo, on schedule.

Next: blog redesignScoped and scheduled for next month's hours.

Feature updates

A site that keeps getting better.

Support isn’t only keeping the website or application running. Every plan includes hours for the changes you’d otherwise put off. New sections, new features, seasonal campaigns and constant improvements.

Development hours included monthly

Request it on WhatsApp, no back and forth

A monthly recap of everything shipped

How it goes

Onboard once, then relax.

Onboard

A full audit of your site and hosting, plus a baseline health report.

Protect

Monitoring, backups, and security patching switched on day one.

Maintain

Bugs fixed, updates applied, and a report every month.

Improve

Your monthly hours spent on features and improvements.

“Our website never went down.”

Masha

Owner, Padel Park Dubai

Pricing

Simple, transparent pricing.

No lock-in, no surprises. Every engagement starts with a free consultation.

Starting from

599 AED

Support tailored to your business scale.

Book a consultation Or request a detailed quote →

Website health checks
Plugin updates
Performance monitoring
Bug fixes & technical assistance
Overall website optimization
Emergency technical assistance
Instant support via WhatsApp

FAQ

Questions, answered.

Yes. Most of our support clients come to us with sites we didn't build. We start with a full audit, fix what's fragile, and take it from there. WordPress, Shopify, Magento, or custom.

Let’s build your
digital future.

Tell us what you’re building. We reply to every serious enquiry within two business days.

Start a project Chat on WhatsApp